Crystal Clear

Privacy Policy

BACKGROUND:

This Policy applies as between you, the User of this Website and Crystal Clear International Limited (Crystal Clear) the owner and provider of this Website. This Policy applies to our use of any and all Data collected by us in relation to your use of the Website.

  1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

Data – means collectively all information that you submit to Crystal Clear via the website. This definition, shall, where applicable, incorporate the definitions provided by the Data Protection Act 1998

Cookie – means a small text file placed on your computer by this website when you visit certain parts of the Website and/or when you use certain features on the website. Details of cookies use on this website are set out in clause 12.

Crystal Clear – means Crystal Clear International Limited, registered in England and Wales under company number 03093820 with its registered office and trading address 24 Rodney Street, Liverpool, L1 9AA.

UK and EU Cookie Law – means the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended by the Privacy and Electronic Communications (EC Directive) (amendment) Regulations 2011.

User – means any third party that accesses the website and is not employed by Crystal Clear and acting in the course of their employment; and

Website – means the website that you are currently using www.crystalclear.co.uk and any sub domains of this site unless expressly excluded by their own Terms and Conditions.

2. Scope of this Policy

This Policy applies only to the actions of Crystal Clear and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

3. Data Collected

Without limitation, any of the following Data may be collected by this Website from time to time:

3.1 name;

3.2 contact information such as address, email addresses and telephone numbers;

3.3 demographic information such as post code, preferences;

3.4 IP address (automatically collected);

3.5 web browser type and version (automatically collected);

3.6 a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected).

4. Our Use of Data

4.1 Any personal Data you submit will be retained by Crystal Clear for twelve months.

4.2 Unless we are obliged or permitted by law to do so, and subject to Clause 5, your Data will not be disclosed to third parties.

4.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. Fore more details on security see Clause 11 below.

4.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

4.4.1 internal record keeping;

4.4.2 improvement of our products / services;

4.4.3 transmission by email of promotional materials that may be of interest to you;

4.4.4 contact for market research purposes which may be done using email.. Such information may be used to customise or update the Website.

5. Third Party Websites and Services

5.1 Crystal Clear may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services may have access to certain personal Data provided by Users of this Website.

5.2 Any Data used by such parties is used only to the extent required by them to perform the services that Crystal Clear requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties shall be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

6. Links to Other Websites

This Website may, from time to time, provide links to other websites. Crystal Clear has no control over such websites and is in no way responsible for the content thereof. This Policy does not extend to your use of such websites. Users are advised to read the privacy policy or statement of other websites prior to using them.

7. Changes of Business Ownership and Control

7.1 Crystal Clear may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Crystal Clear. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

7.2 In the event that any Data submitted by Users is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

8. Controlling Use of Your Data

8.1 Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

8.1.1 use of Data for direct marketing purposes; and

8.1.2 sharing Data with third parties.

9. Your Right to Withhold Information

9.1 You may access certain areas of the Website without providing any Data at all. However, to use all features and functions available on the Website you may be required to submit certain Data.

9.2 You may restrict your internet browsers use of Cookies. For more information see Clause 12.

10. Accessing your own Data

You have the right to ask for a copy of any of your personal Data held by Crystal Clear (where such data is held) on payment of a small fee which will not exceed £10.

11. Security

11.1 Data security is of great importance to Crystal Clear and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.